Thoughtful Delivery

Where we deliver

Delivery area: Bonney Lake | Sumner | Lakewood | Puyallup | Auburn | Milton | Edgewood | Fife | Tacoma | Federal Way | Kent | University Place | Spanaway | Seattle | Bellevue | Des Moines |

Delivery fee: To find out your exact delivery fee, simply enter your address at checkout. The delivery cost will be calculated based on the distance to your delivery destination.

When to place your order

Recommended notice: We recommend placing your order at least 2–3 days in advance to ensure availability. For custom designs, large arrangements, and special events, we recommend ordering a week or more ahead.

Available delivery days and time windows: Regular deliveries are available Monday through Saturday, between 10 AM and 6 PM. Specific delivery times are subject to availability and will be confirmed after your order is placed.

Need delivery outside our regular business hours? We may be able to arrange a custom delivery time, including evenings and other non-business hours, by individual agreement. Please contact us in advance to discuss your needs and confirm availability.

For birthdays and events, we recommend ordering as early as possible. Please include your event date and preferred delivery time in your order notes, then wait for confirmation if timing is important.

 Pickup

Pickup location and instructions: Convenient local pickup is available at:

70 20th Avenue Ct, Milton, WA 98354

Pickup can be arranged at a time that works best for you, including outside regular business hours. Please contact us in advance to coordinate your pickup time and ensure your balloons are ready for collection.

Need to Change or Cancel Your Order?

We understand that plans can change! If you need to modify or cancel your order, please contact us at least 48 hours before your scheduled delivery or pickup.

Changes and Cancellations: Requests made at least 48 hours in advance can be reviewed and accommodated whenever possible. Requests made less than 48 hours before delivery or pickup may be subject to restrictions, depending on the stage of preparation.

Custom and Personalized Orders: Once production has started or personalized items have been prepared, cancellation or changes may be limited. Any applicable non-refundable costs will be communicated to you.

Need to Reschedule? If you need to change your delivery or pickup date, please contact us as soon as possible. We'll do our best to accommodate your request, subject to availability.

Thank you for understanding and for allowing us to make your special moments beautiful!